Today, we have the pleasure of hearing from Issam Chiguer, a valued member of our company for over 15 years.
My journey at the company started in the technical department, eventually leading to sales functions. The key to our success lies in understanding our customers, listening to their needs, and providing unique solutions that meet their expectations.
Issam shares a memorable success story from a major project in the Middle East, where speed and cost savings were paramount.
With agility and know-how, we presented a tailor-made solution to the customer, winning the project and exceeding their expectations.
The pressure of tight timelines is ever-present, but Issam highlights that the key factors for success include company know-how, involving the right people at the right time, and above all, the dedication and expertise of the team.
People are the heartbeat of our company, and their commitment to excellence is what sets us apart.
According to him, UTP's uniqueness lies in its specialization. Offering solutions that precisely meet customer needs, providing higher productivity and reducing project costs.
Our dedicated team develops specific products to match these expectations, bringing immense satisfaction and emotion when customers experience outstanding results.
Don't miss the next episode of our expert interview series, where another remarkable individual shares their invaluable insights about UTP and its impact on the welding industry.