At the end of last year, we at voestalpine Wire Technology once again conducted our customer satisfaction survey - and the results make us proud. 90% of our customers would recommend us to others and rate us as an indispensable wire supplier, proving that "PERFORMANCE IN WIRE" is not just a promise, but a reality.
With a Net Promoter Score (NPS) of 46.9 and a satisfaction rate of 97.2%, the results show that our efforts are appreciated. The
were particularly emphasized. Our technical advice, response time and understanding of customer needs were also rated very positively.
I like the direct exchange at eye level about current product topics and future developments.
Topics such as sustainability, CO₂ neutrality and the further development of our R&D expertise are important to us. We see the positive feedback from our customers as an incentive to further expand our services in these areas and offer you even more service and information. Join us on this journey and let us work together to develop customized premium wire solutions with a reduced carbon footprint for you.
We would like to thank our customers for their valuable cooperation and feedback, which helps us to constantly improve. We would also like to thank our employees, who do their best every day to guarantee the highest quality and best service.
Together, we are shaping the future - flexibly, innovatively, sustainably and with the highest quality.
